At Rebate88, we take the protection of your personal data seriously. This Privacy Policy clearly explains how we collect, use, store, and safeguard your personal information when you use our platform.
Every decision regarding data handling is guided by these six core principles – not merely because the law requires it, but because it is simply the right thing to do.
Your data is protected by 256-bit SSL encryption, enterprise-grade firewalls, and a 24/7 intrusion detection system. All passwords are stored in a hashed format that cannot be decrypted.
Rebate88 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your data is not a source of revenue for us.
You may access, update, amend, or request deletion of your personal data at any time through your account settings or by contacting our privacy team.
The Rebate88 Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect the rights granted by law to all users in Malaysia.
We only collect data that is strictly necessary to provide our services to you. Any data that is no longer needed for its original purpose will be automatically deleted.
We clearly inform you when data is collected, what it is used for, and how long it is retained. There is no hidden or undisclosed data collection from our members.
This Privacy Policy is issued by Rebate88 ("we", "the platform") and applies to all users, registered members, and visitors ("you") who access or use the Rebate88 platform through any device or channel. This document sets out our practices for the collection, use, processing, storage, protection, and disclosure of your personal data.
By registering an account or using any Rebate88 service – including playing slots, Sports Betting, Live Casino, e-sports, or making any financial transactions on our platform – you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Rebate88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Members will be notified of any significant changes via email or in-platform notifications. Continued use of Rebate88 after any amendments constitutes your acceptance of the revised policy.
Rebate88 collects two main categories of data: information you provide to us directly, and data collected automatically when you use our platform.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Identity verification & account operations | For the duration of active account + 7 years |
| Financial Information | Deposit & withdrawal processing | 7 years (audit requirement) |
| Betting History | Audits, disputes & reporting | 5 years |
| Technical / IP Data | Security & fraud detection | 12 months |
| Support Log | Complaint resolution | 3 years |
Rebate88 uses your personal data for the following purposes, all of which are necessary to provide and improve our services to Malaysian members:
Rebate88 may send you promotional information and special offers via email or SMS. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting our support team. Opting out of marketing communications will not affect important transactional communications relating to your account.
Rebate88 does not sell your personal data. However, we may share data with the following parties in limited and specific circumstances:
We work with carefully selected third-party service providers who assist us in operating the platform, including payment processors (for handling transactions via Touch 'n Go, DuitNow, GrabPay, and other methods), game providers (Pragmatic Play, PG Soft, Spadegaming, and other partners), and cloud service providers for secure data storage. All providers are bound by strict confidentiality agreements and may only use your data for purposes we have specified.
Rebate88 may disclose your personal data where required by law, court order, or a legitimate request from Malaysian government authorities. In such cases, we will endeavour to notify you prior to disclosure, unless prohibited from doing so by law.
Some of our service providers may be based outside Malaysia. Where your personal data is transferred overseas, we ensure that a level of protection equivalent to Malaysia's PDPA is upheld through appropriate data transfer agreements.
Rebate88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or accidental disclosure.
In the event of a data security breach that may materially affect your privacy, Rebate88 is committed to notifying affected members within 72 hours of the breach being identified, in line with industry best practices. The notification will include details of what occurred, the data potentially involved, and the steps being taken.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and data protection best practices, you have the following rights regarding your personal data held by Rebate88:
You may request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data.
You may request the deletion of your data, subject to our legal retention obligations.
You may object to the processing of your data for direct marketing purposes.
You may request that we restrict the processing of your data in certain circumstances.
You may request your data in a machine-readable format for portability.
To exercise any of the above rights, please contact our privacy team by email at privacy@rebate88.app. We will process your request within 14 business days. For complex cases, we may require up to 30 days and will notify you if this applies.
Rebate88 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how our platform is used. Cookies are small text files stored on your device when you visit Rebate88.
| Cookie Type | Purpose | Can It Be Disabled? | Retention Period |
|---|---|---|---|
| Essential Cookies | Login session security, CSRF protection, and core platform functionality | No – required | Session / 30 days |
| Functional Cookies | Saves language preferences, display settings, and recent game history | Yes – optional | 90 days |
| Analytics Cookies | Usage pattern analysis, platform performance, anonymised traffic reports | Yes – optional | 12 months |
You can manage cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the Rebate88 platform, including your ability to log in to your account.
Rebate88 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have collected data from someone under 18, please contact us immediately at privacy@rebate88.app so we can take appropriate action, including deletion of that data.
The Rebate88 platform may contain links to third-party websites, such as game provider sites or payment partner portals. This Privacy Policy applies solely to the Rebate88 platform and does not cover the privacy practices of any third-party websites. Rebate88 is not responsible for the content or privacy practices of external sites that may be linked from our platform. We encourage you to read the privacy policy of every website you visit.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact the Rebate88 privacy team via:
We are committed to responding to all privacy-related enquiries within 14 business days. For requests that require identity verification prior to processing, the processing time may be longer and we will keep you informed of the expected timeline.
If you are dissatisfied with how Rebate88 has handled your personal data after contacting us, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) or the relevant data protection authority.
Your privacy and data security are our commitment. Register a Rebate88 account today and enjoy a safe, fair, and rewarding online betting experience – backed by premium data protection and automatic daily rebates of up to 1.2%.